The following is a list of available Install, Configure, Troubleshoot, Maintain Vista classes at ISInc. If you do not see the course you are interested in, please contact us. We can setup dedicated, online and onsite classes too! Minimum students required: 4, Maximum students: 15
Install, deploy, configure, secure, maintain & troubleshoot Windows Vista
This 3-day instructor-led course provides IT Professionals who work in enterprise organizations with the knowledge and skills to install, deploy, configure, secure, maintain, and troubleshoot Windows Vista. This advanced course is aimed at enterprise desktop support technicians who want to gain an in-depth knowledge of Windows Vista.
This audience includes experienced IT professionals who focus on a broad range of desktop operating system, desktop application, mobile device, networking, and hardware support issues. As working professionals, students must combine technical expertise, problem solving and decision-making skills, and a deep understanding of their business and technical environments to quickly resolve support issues. They consider all variables, justify resolutions with a logical troubleshooting approach, and relate tradeoffs to business and technical requirements and constraints.
Students will have used Windows XP SP2 and may have experience with Windows server operating systems.
Before attending this course, students must have:
Be familiar with PC hardware and devices. For example, be able to look into the device manager and look for unsupported devices
Have fundamental knowledge of TCP/IP
Have fundamental knowledge of Windows and Active Directory directory service. For example, domain user accounts, domain versus local user accounts, user profiles, and group membership
Be able to map network file shares. For example, be familiar with Universal Naming Convention paths and mapping local resources to servers and shares
Have experience of installing applications
Have experience of working from a command prompt. For example, authoring and editing batch files
Have experience of configuring basic input/output system options
Be familiar with reviewing support logs. Know that there is a chronology, sequential order, and severity
Have experience of supporting previous versions of the Windows operating system
$1795.00
Serving the business community since 1982, ISInc provides in depth, hands-on training on a wide variety of topics
2554 Millcreek Drive
Sacramento CA 95833
Tel: 800-877-1707
Email: [email protected]