The following is a list of available ITIL 4 Specialist Create, Deliver and Support (CDS) classes at ISInc. If you do not see the course you are interested in, please contact us. We can setup dedicated, online and onsite classes too! Minimum students required: 4, Maximum students: 15
This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully.
This class includes an exam voucher.
Course Objectives
The course includes core concepts describing how different types of work (value streams) are built, tested and delivered end-to-end from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work.
Who Should Attend?
Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management.
The ITIL 4 CDS Qualification would most likely suit the following delegates:
Individuals continuing their journey in service management
ITSM managers and aspiring ITSM managers
ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery
Existing ITIL qualification holders wishing to develop their knowledge
The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.
Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management.
$2395.00
| Start Date | End Date | Class Status | Days | Location | Start Time | |
|---|---|---|---|---|---|---|
| 10/21/2024 | 10/23/2024 | Seats Available | Consecutive days | Live Online | 6:00am | Enroll |
Serving the business community since 1982, ISInc provides in depth, hands-on training on a wide variety of topics
2554 Millcreek Drive
Sacramento CA 95833
Tel: 800-877-1707
Email: [email protected]